Delete your Midgame account

What happens next

1. We verify that the account is yours before processing deletion.
2. We permanently delete the account. Deactivation is not deletion, and a deleted account cannot be restored.
3. We reply by email with the status of your request and any retention exception that applies.

Sending a request starts the process; it does not instantly erase data.

What is deleted

Identifying profile and contact details, sign-in associations, stored location and IP information, preferences, follows and tracked games, personal activity and analytics, feedback and reports, referral relationships, account-linked subscription mappings, sessions, and notification-device records, including associated personal data held by our service providers.

What is retained

• Protected fingerprints of account identifiers, to enforce an active responsible-play restriction until it ends. Permanent self-exclusion has no expiry.
• An inaccessible account record with identifying profile fields removed, to preserve shared delivered-alert history.
• A minimal cleanup completion record, kept for 30 days before scheduled removal.
• Records we must keep for legal reasons, and backups until they expire.

Full details are in Midgame Account Deletion and the Privacy Policy.